Order & Shipping

Yes, we do ship internationally. We offer free shipping on all orders.

We ship to the following countries:

Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Iceland, Japan, Kuwait, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Philippines, Sweden, Singapore, United States, United Arab Emirates, Indonesia, Thailand, Vietnam, Qatar, Saudi Arabia, Taiwan.

We don't ship to other countries at the moment, but we're working to expand our shipping network so we can deliver our products to more countries and customers in the future. We're committed to providing a smooth and satisfying delivery experience, so we appreciate your patience and understanding.

All Naomi Seoul orders are shipped on a DDP (Delivered Duty Paid) basis. This means that all duties and taxes are already included in the product price, so the amount shown is the final price you pay. There will be no additional charges at checkout or upon delivery, ensuring a smooth experience from purchase to arrival.

Your shipping confirmation email includes a DHL Express tracking link. You can also see the status of every order by signing in to your account.

If you cannot find the email, write to contact@naomiseoul.com or message us in the chat with your order number and we will send the tracking details.

Every piece is made to order, so once production begins, changes or cancellations may not be possible. Write to us or message us in the chat as soon as possible.

Engraved and custom pieces, and rings made to the size you confirmed with our free ring sizer, can't be cancelled or refunded once production begins. Full details are in our return policy.